MADRIX Forum • lost USB license key
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lost USB license key

Posted: Fri Mar 10, 2017 2:05 pm
by de jas
Hi
Just wondering what happens if I loose my USB dongle? I haven't and I'm not planning, but working in live clubs so much stuff "walks"
Other softwares allow me to back up and register so if my dongle walks, they can deactivate and I can order a new USB (for a fee!)
Would be good to know what I need to do to protect my madrix investment
cheers Jason

Re: lost USB license key

Posted: Mon Mar 13, 2017 10:25 am
by Guertler
Hello de jas,
.
At the moment we have no possibility to lock and replace the MADRIX KEY if you lost it.
That means please keep everytime an eye on the MADRIX KEY that you don't lose it.
.
Can you please tell us which Software is working in the way you explained?