MADRIX Forum

I am very new to the whole LED light control area, and because of this I'm having some issues getting MADRIX to sync with my specific light curtain. I bought a P9 3m x 2m curtain from the folks at http://www.vision8led.com. They sent me a CD with some very generic software, but I would very much like to use MADRIX instead. I downloaded the free software and attempted to get MADRIX to recognize the curtain, but it acts like it's not there.

When setting up, it asks if I have a DMX or DVI setting, and honestly I don't think it's either? Here is what the plug looks like coming from my curtain

http://www.ledcable.com/products/led-wa ... cable.html

It goes from the curtain into a box labeled "LED light controller", and from there a USB cable comes out that goes into the PC. The software they sent me does work, so I know the curtain is capable of being run, I just need to get MADRIX on the same page as my curtain.

ANY and ALL help would be greatly appreciated! Thanks again!

Hi!

Thanks for visiting our forum!
The information on their website is a bit short, but we'll try to walk you through.

Could you please tell us if you are using the "Vision8 Asyncron Player" or the "Vision8 EasyLink Player" software?

Thanks!
I am looking forward to hearing from you.

I honestly don't know. It simply came with a CD that had the software and how to download it. There is no "name" for what it is called. When I look up the properties of the CD, this is what I get:

Type: Application
File Version 2.1.0.1560
Product Name: LED Player
Product Version: 2.1.0.1560
Size: 1.35 MB
Date Modified: 11/18/2011 3:29am
Language: Chinese Simplified
Original Filename: RGB111019B.exe

If there is any other kind of information that I can look up, please let me know, and I will certainly do that for you! Thank you so very much for trying to help me get this figured out, I really do appreciate the support!

Okay, no problem.

On their website in the Downloads section, you can download 2 PDF files including screenshots. Can you please have a look if your software matches one of those?

In addition, I feel like this is a support request that may take longer than expected. If you want, we can handle everything by e-mail (please send to info[at]madrix.com). I will update this thread once we found the solution.

Thank you very much!