MADRIX Forum

I just had the 1st show with v2.14e and there is an annoying issue. I use 5 channels of DMX remote while the GUI stays in full screen mode.

Whenever the submaster A or B level is changed via DMX remote nearly the whole screen gets slowly refreshed, leaving the GUI unusable for about a second. Speed A/B and Audio level (the other 3 DMX remote channels) work fine.

This has been working fine in the previous 2 versions of madrix and I can't think of anything else changed in the hard- and software setup.

DMX in is a Madrix Neo,
just a small matrix of 8x5 pixels

Hi cg,

Thank you for your report!

To investigate further,
can you please send us to info[at]madrix.com:

- Your MADRIX Setup File
- Your DMX-IN Remote Configuration [*.mdrx]
- and the MADRIX Logfile, created at a time when the issue occurs?

And one question: which device/controller/console did you connect to the MADRIX NEO?

Thank you very much!

thanks for your reply, I'll send details next week (holidays...)

the DMX controller is a GLP scenesetter

just sent you 3 files...

on my backup PC there still is Madrix 2.14a installed which fails to open the setup file, but when I use the dmx remote config in any setup there it works without that annoying screen refresh.

thanks in advance...

Hi!

Can you please test again with MADRIX 2.14f to see if there are improvements?

Thank you very much!

Just did a quick test and it seems to be fixed! Thanks a lot!