MADRIX 5.4e Wont Start or Freezes While Trying to Start

[ijveen]

Lately I haven't been able to get MADRIX 5.4e to open. Running the exe most of the time does nothing at all. Occasionally I can get the splash screen to come up but the program then freezes at "Primary GPU - max multi samples: 0".

Any ideas of what might be going on?

[Schulze]

Hi ijveen,

Please double check if you have the following drivers installed under "C:\Windows\SysNative\drivers\":
- multikey.sys
- vusb.sys

If yes, please uninstall the software, which is using those drivers. Afterwards you should be able to use MADRIX 5 again.

If this is not the case, please send us an e-mail to info[at]madrix[dot]com.

Thank you!