MADRIX Forum

Hello fred love,
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The plugged MADRIX KEY is a KEY dvi. This KEY unlocks 307200 DVI pixels.
With this KEY you will not be able to send data via DMX or Art-Net.
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You will find out which MADRIX KEY is plugged, please go in MADRIX to "Help > About".
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If you want unlock MADRIX for DMX output you have to buy one of the following KEYs: KEY start, KEY basic, KEY professionl or KEY ultimate.
Here you will find an overview about the MADRIX License:
http://www.madrix.com/en/home/products/ ... rview.html

oh Jesus !

I ordered MADRIX Basic !!!!! the retailer did a mistake then

thanks for your help....

Hello fred love,
.
Could you exchange the MADRIX KEY?
The exchange from MADRIX KEY dvi to MADRIX KEY basic is free of charge and also feasible without sending the KEY back.
Please contact your dealer.
We are looking forward to hearing from you!
Thank you.