New Update

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Prism
Posts: 7
Joined: Sat Jul 08, 2017 8:53 pm

New Update

Post by Prism »

Just updated to the newest version and in patch editor the response time and lag is causing the system to not respond. Tried to re-install Madrix and it is the same. Any ideas? Can I revert back to the previous version for now?
Guertler
Support
Support
Posts: 908
Joined: Tue Feb 04, 2014 10:47 am

Re: New Update

Post by Guertler »

Hello Prism,

We want to analyze the issue at the used system.
Can you please send us the used MADRIX setup and also the MADRIX logfile via E-Mails to info[at]madrix[dot]com?

To save the Setup go to "File > Save Setup as..." and enter a name.
Please go in MADRIX to "Tools > Logfile", click the button "Save As..." and enter a name for the Logfile.

Of course you can install MADRIX 5.0f again. But please send us the logfile and setup first.
Under the following link you will find the MADRIX 5.0f:
https://www.madrix.com/download/MADRIX_ ... ll_50f.exe
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