MADRIX 5 - Start Error

Locked
Guertler
Support
Support
Posts: 909
Joined: Tue Feb 04, 2014 10:47 am

MADRIX 5 - Start Error

Post by Guertler »

Issue:
MADRIX 5 will not start and the following error message appears:
MadrixStartError.PNG
MadrixStartError.PNG (19.31 KiB) Viewed 12701 times
The reason for the issue:
One of the following driver under "C:\Windows\SysNative\drivers\" is installed:
  • multikey.sys
  • vusb.sys
How to solve it?
As long as this driver is present on the system the MADRIX software can't be started.
If the software is uninstalled, which uses/includes this driver, MADRIX should start.
Locked