Aura pausing while playing back cue with endless loop

[webcentrik]

Just recorded and converted 8 programs for a customer site and all of the cues will pause part way through after a random number of replays. If you press the play button again they start but otherwise just stay paused.

Aura 32 and an Aura 8 set to Master and slave with presync on and automatism on. Files have been created from files and seem to work perfectly apart from this occasional pausing problem.

This is for a standalone feature that will be running without interaction for several hours a day but is pausing after minutes.

Any suggestions?

[Schulze]

Hi webcentrik,

Please send us all files from the master and slave AURA to info[at]madrix[dot]com. Thanks in advance!

Additional questions:
- Do you use remote control? If yes, please double check if the correct universe is in-use.
- Which firmware version do you use?