Madrix will not load

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jasongoetz
Posts: 5
Joined: Wed Feb 20, 2019 6:26 pm

Madrix will not load

Post by jasongoetz »

I have updated to the latest Madrix 5. Launch the Madrix 5 application and it looks like it is loading then when it should load it just exits.

Noticed this with Madrix 3 one year ago.

Uninstalled Madrix 3, and Madrix 5 then rebooted machine. Paused virus protection, and firewall. Madrix 5 will still not load.

This is my main patching PC. Hopefully you can help.
Schulze
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Posts: 333
Joined: Fri Mar 22, 2019 4:21 pm
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Re: Madrix will not load

Post by Schulze »

Hi jasongoetz,

Please send us all error logfiles from the following file path to info[at]madrix[dot]com:
C:\Users\[YOUR USERNAME]\Documents\MADRIX5\logs

Thanks in advance!
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