Help with dmx output

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teaton67
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Joined: Tue Feb 12, 2013 3:00 am

Help with dmx output

Post by teaton67 »

Hey guys,

Right now I'm running Madrix on a Windows 7 virtual machine on a Macbook Pro. I am using the Enttec dmx usb pro mk2 interface to connect Madrix to a single Venue Thinpar 38 led light just for testing.

The interface is listed in the device manager in Madrix, and is listed as a working output, but I cannot actually get any kind of output from the light itself. However, the Enttec interface came with a test program that is working properly with the light.

Any ideas on how to fix this?

Thanks

-tim
Fritzsche
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Joined: Mon Oct 05, 2009 5:26 pm
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Re: Help with dmx output

Post by Fritzsche »

Hey Tim,

The ENTTEC DMX USB PRO Mk2 is not officially supported by MADRIX (yet).

But there could be a work-around. Can you please contact us at info[at]madrix.com

We can send further instructions by e-mail to troubleshoot your test setup.

Thank you very much!
Martin
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