Don't start with Nvidia GPU

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hercules97
Posts: 1
Joined: Wed Dec 25, 2019 8:18 am

Don't start with Nvidia GPU

Post by hercules97 »

Hi,
I want to share a very strange bug happen when I start new show in Madrix 5 :
- If I start Madrix 5's new show with the integrate GPU (Intel HD 4600) everything is ok.
- If I start Madrix 5's new show with the dedicated GPU (Nvidia GTX 850m), I don't pass the loading Panel and I havn't the 3D animation on it.
- If I Start an Madrix 5 existing show, everything is ok to but I notice there is no animation 3D on the loading panel but only an static picture.
I've the feeling that the problem is caused by the loading panel with 3D animation.
All my drivers are with the last update and I have windows 10 64 bits 1803 working on my computer.
Thank you with advance for your informations and answers on this bug,
Best regard!
Hercules
Guertler
Support
Support
Posts: 908
Joined: Tue Feb 04, 2014 10:47 am

Re: Don't start with Nvidia GPU

Post by Guertler »

Hello hercules97,
Welcome to the MADRIX forum.

We have to analyze this issue a bit more in deep.
Can you please send us a MADRIX logfile via e-mail to info[at]madrix[dot]com?

To save the logfile please go in MADRIX to "Tools > Logfile", click the button "Save As..." and enter a name for it.
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