Madrix Crash

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Nicolas delight
Posts: 7
Joined: Fri Aug 09, 2024 7:43 am

Madrix Crash

Post by Nicolas delight »

Hello,

I work with timelines in Madrix, and after a hour or so of working Madrix crash when I try to manipulate segments with my mouse in the timeline like changing the fade in/out.
It freezes and Madrix close.

Is there a way to get a log file of the crash ?

Thanks.
Schulze
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Posts: 333
Joined: Fri Mar 22, 2019 4:21 pm
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Re: Madrix Crash

Post by Schulze »

Hello Nicolas delight,

Please send us your setup and a logfile to info[at]madrix[dot]com.

To save the logfile please start MADRIX and select "Tools" > "Logfile...", click the button "Save And Log..." and enter a name for the logfile. Once a crash happens, please send us the file.

I'm sorry for the inconvenience!
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