Madrix Crash
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- Posts: 7
- Joined: Fri Aug 09, 2024 7:43 am
Madrix Crash
Hello,
I work with timelines in Madrix, and after a hour or so of working Madrix crash when I try to manipulate segments with my mouse in the timeline like changing the fade in/out.
It freezes and Madrix close.
Is there a way to get a log file of the crash ?
Thanks.
I work with timelines in Madrix, and after a hour or so of working Madrix crash when I try to manipulate segments with my mouse in the timeline like changing the fade in/out.
It freezes and Madrix close.
Is there a way to get a log file of the crash ?
Thanks.
Re: Madrix Crash
Hello Nicolas delight,
Please send us your setup and a logfile to info[at]madrix[dot]com.
To save the logfile please start MADRIX and select "Tools" > "Logfile...", click the button "Save And Log..." and enter a name for the logfile. Once a crash happens, please send us the file.
I'm sorry for the inconvenience!
Please send us your setup and a logfile to info[at]madrix[dot]com.
To save the logfile please start MADRIX and select "Tools" > "Logfile...", click the button "Save And Log..." and enter a name for the logfile. Once a crash happens, please send us the file.
I'm sorry for the inconvenience!